Frequently Asked Questions
Why should I choose your photo booth company?
Here at Snap N' Glow Photo booth, we provide fun and high-quality customer service! We are a licensed company and are fully insured. We strive in creating memories that you and your guest can cherish for a lifetime.
How much space is required for setup?
At least a 8x8 space to setup. If no backdrop is needed, the a minimum of 5x5 space
When do you arrive to set up?
We usually arrive 60-120 minutes early to set up. If you need us there earlier than that, there will be an additional charge for idle time.
Do you charge additional time for setup and breakdown?
No, we do not charge for setting up or breaking down.
How much deposit is required to book the booth?
We require a non-refundable $100 deposit to reserve the booth for your event. Your deposit goes toward your full balance and the remaining balance is due 28 days before your event date. If your event is less than 28 days, a full balance is due at the time of booking.
Do you have insurance?
Yes, we have general liability insurance.
How do I book the booth for my event?
Our booking process is very easy! All you have to do is check to see if your event date is available and proceed with booking. You'll also be able to review and fill out your contract and pay your deposit all together all in one.
What if my event date is not available?
You can always email us at snapnglowbooth@gmail.com or text/call us at (209) 425-1542 to have us double check the day and time you would like to rent the booth out for. Sometimes the day may be booked but the rental time is available.
What do you recommend for small or large events?
Our preferred package is made perfectly for our small-medium events with approx. 100-200 guests. For larger events with 200+ guests, we recommend our deluxe package with an option to add additional hours to fit the needs of your event.
How can I add additional time to my event?
You can add additional time of $150/HR on the day of your event at least 20 minutes before your service time ends. Payment must be taken before we extend the time. We will let you know 30 minutes prior to the end of your service time to remind your guests to experience the booth or so you can decide if you would like to add extra time.
What if my event is outdoors?
Our booth is not recommended for outdoors use but if in the event your event is outdoors, to provide you with the quality experience and quality prints we have some requirements:
Minimum of 8x8 space with a leveled surface. Surface must be on a non-dirt area.
Fully covered area or canopy tent. Being open in outdoor/sunlight will cause poor quality prints and issues with seeing the screen.
No direct sunlight. This can cause over heating issues to our booth and can cause damage to our booth sensors. Again, this can cause poor quality prints and issues with seeing the screen.
Must provide power outlet source. In order to run our booth, you must provide us with a power source or a generator directly for the booth only. The power source/generator must not be powering other equipments (example: jumper, stereos, lights. etc.)
Weather must not be excessive in heat or raining. In the event the weather is extremely hot, (example: over 90 degrees) or if it is raining or wet outside, we will not be able to operate.
Rain/Wind
We understand that the weather can be unpredictable. Rain can cause damage to our booth and cause moisture to seep in and the wind can cause the backdrop blowing over and props flying off the tables. We will try our best to secure our area but in the event that we cannot, we must either be moved indoors or pack up the booth . If there are no alternatives and we have to pack up and leave, there will be no refund.
No canopy or generator?
If you do not have a canopy/tent or generator, you can always rent one from us. Please let us know at the time of booking or at least 14 days before your event.
Rental price:
10x10 tent = $100
Generator =$150 for 2-3 hours, additional $50 every hour after.
Will I get a copy of all the photos from my event?
Yes! A link to the gallery of all the photos and templates taken from your event will be shared to you. Your gallery will be saved on our drive for ONE YEAR. Please download and back-up your photos within the year.
After ONE YEAR, your gallery will be in our back-up for an additional 3 years. To retrieve them after 1 year will be an additional $25.